FAQs

​​Returns & Refunds: 

We gladly accept returns up to 14 days after you receive your order. If more than 14 days has passed since your order was delivered to you, unfortunately we cannot offer you a refund, exchange, or credit.

Do You Charge Sales Tax?

Yes, we charge sales tax within the United States, calculated by the state and county to which your order is shipping.

You recently ran an ad that said you will be standing up for inequality in gaming how so?

Talk is cheap. We will be donating a portion of all of our sales to charitable causes that support equal rights for everyone.

​​How do you design products for female gamers are you just going to make products pink and call it for females?

This is an important question to address. The goal isn’t to just slap some pink on products and call them products for females. From our visual design perspective, we design our products to be gender neutral so that anyone regardless of identified gender can feel comfortable rocking our designs.

In our future, we will be designing more advanced products such as headsets that form fit women and not just make a standard universal size for everyone. Gaming products to help your game should fit the gamer.

​​What kinds of gaming accessories will you be designing?

We are beginning with designing products that have a visual appeal and will look natural in your home or on your person. Accessories traditionally, stick out like a sore thumb, we will aim to fix that.

​​How will you support gamers?

We will begin by donating a portion of proceeds from our products to various groups and causes that align with our values. Please check out our supporting causes page for more details on who we will be supporting.

​​Can you tell us about your first product? 

The first and soon to be announced product was designed with simplicity and functionality for Nintendo Switch gamers. Our intention is to present future designs to our community for their input on design and function. We want to be very community-driven with these products and make them with the best interests of gamers in mind.

​​What is Pledgeling​ Give and Grow​?

Pledgeling is the world's first charitable giving and impact platform that helps build stronger relationships between people and organizations.

What does Pledgeling​ Give and Grow​ do?

Pledgeling provides tools and expertise for organizations and individual people to collect charitable donations and demonstrate their impact.

​​How much of my donation is received by nonprofit organizations?

The donation amounts sent to our nonprofit partners vary according to the costs of their impacts. Most of the time, at least 90% of the donation is received by the nonprofit. This varies with each cost based on a flat 10% overhead ratio that we maintain across all donations made through Give & Grow to cover our technical and administrative costs.

​​When do nonprofit organizations receive my company's donations?
We calculate donations made through Give & Grow after every calendar quarter, and send donations to our nonprofit partners within 45 days of the end of each calendar quarter.--